Application
Question types
Hardware Base Stations
My Base Station cannot be initialized.
- Is the Base Station connected to the mains? ONLY USE THE ORIGINAL POWER SUPPLY THAT COMES WITH THE SYSTEM!!!
- Is the Base Station connected to the computer with serial or USB cable?
- Do you use a conversion cable for a serial Base Station to a USB port on your computer?
- Did you install the drivers for the conversion cable. A CD with the drivers is supplied with the cable.
Do you use a USB Base Station for the first time?
Did you install the drivers for the Base Station?
When you connect the Base Station the computer will ask for the drivers automatically. Together with the Base Station a CD is supplied with with the drivers for the Base Station. You can also find these drivers on the software CD's from version 4.2 and higher and they can be downloaded from the website. To find the drivers go to the download page.
My Base Station cannot be initialized.
- Is the Base Station connected to the mains? ONLY USE THE ORIGINAL POWER SUPPLY THAT COMES WITH THE SYSTEM!!!
- Is the Base Station connected to the computer with serial or USB cable?
- Do you use a conversion cable for a serial Base Station to a USB port on your computer?
- Did you install the drivers for the conversion cable. A CD with the drivers is supplied with the cable.
Do you use a USB Base Station for the first time?
Did you install the drivers for the Base Station?
When you connect the Base Station the computer will ask for the drivers automatically. Together with the Base Station a CD is supplied with with the drivers for the Base Station. You can also find these drivers on the software CD's from version 4.2 and higher and they can be downloaded from the website. To find the drivers go to the download page.
