FAQ – hardware keypads

Functionality IVS RFII voting pads

I cannot initialize my keypads 

  • Are the RFII keypads fully charged? Keypads have to be charged minimum 5 hours. The leds on the keypads must be continous green.
  • Is the Base Station connected to the mains?
  • Is the Base Station initialized?

If I take the keypads out of the boxes the display shows 325 or 327. 

This means your keypads are equipped with the latest software. This number MUST show during Test Network. Keypads that do not show this number during Test Network have an older version of the software.

Test network works fine, but when I open the voting none of the keypads opens.

The Functionality of the base-station is changed. The keypads are initialized in NEW FUNCTIONALITY and now the  base-station is in STANDARD Functionality or vice versa. This means test network will function, but the keypads do not open and you cannot vote with the keypads. Put the keypads back in the charging cases and turn the power on, wait 3 minutes and initialize again.

Functionality IVS RFI keypads

I cannot initialize my keypads  

  • Are the keypads fully charged? Keypads have to be charged minimum 3 hours. The leds on the keypads must be continous red.
  • Is the Base Station connected to the mains?
  • Is the Base Station initialized?